⭐ Shipping
Once your order is complete, you will receive a confirmation message along with a tracking number. Shipping generally takes 2-8 business days. It can take up to 15 business days for international packages depending on customs.
Please note we cannot be held accountable for shipping delays and lost or stolen packages.

Our main carrier is Canada Post. If you are shipping to the United States, the package will be converted to the equivalent USPS service at the border and you can track the package using this link
https://tools.usps.com/go/TrackConfirmAction

⭐ Address Change
We cannot make address changes after purchase. Please double-check your address prior to submitting your order. If the package gets returned due to an incorrect address, you will be responsible for the shipping charges to reship the package to you. Please make sure your address is correct.

⭐ What happens if your package gets returned to Store Of Signs

 If your package gets returned to us for any reason, you will be responsible for the shipping charges to reship the package to you. Please make sure to regularly check the tracking number. Shipping careers do NOT offer refunds for returned packages. They consider the job done, since they transported the package all the way there AND back.

⭐ Priority Shipping
Shipping is free. However, if you want your puzzle to be shipped very quickly, then you can pay for priority shipping here.
Priority Shipping option is available as well during checkout.

⭐ Local Pickup
We are located in Ottawa, ON. If you live in Ottawa too and would like to pick up your order from our Ottawa location, the local pickup option is available.